// BIZCURV SUBSCRIPTION POLICY

Refund & Cancellation Policy.

This policy applies specifically to BizCurv subscriptions and supplements Codecurv’s master Refund & Cancellation Policy.

01. Free Plan & Trial

BizCurv may provide a Free plan and a time-limited Growth trial. No subscription fee is charged for the Free plan or a no-charge trial. Trial eligibility is limited by the product rules shown in your workspace.

02. Cancelling a Paid Subscription

You can request cancellation from the BizCurv Plan & Usage workspace where cancellation is available. Unless the interface states otherwise, cancellation is scheduled for the end of the current paid billing period. Your paid features remain available until that period ends.

  • Monthly subscriptions stop renewing after the current monthly period.
  • Annual subscriptions stop renewing after the current annual period.
  • Unused time is not automatically converted into a cash credit or prorated refund.
  • Cancelling a subscription does not automatically delete your BizCurv account or business records.

03. Refund Eligibility

Paid subscription fees are generally non-refundable once the paid service has been activated for the billing period. We will review requests where applicable law requires a refund or where there is a verified billing/service failure attributable to BizCurv, including duplicate charges, failed provisioning after successful payment, or an incorrect charge caused by a verified platform billing error.

04. How to Request a Refund

Contact us as soon as possible after the relevant charge, preferably within 7 calendar days, and include the account email, payment date, amount, payment reference if available, and reason for the request. A request within this window does not guarantee approval.

05. Processing Timeline

Approved refunds are normally initiated to the original payment method within 5–7 business days after approval. Your bank, card issuer or payment provider may require additional time to display the credit.

06. Payment Disputes

If you believe a charge is incorrect, contact Codecurv first so we can investigate. Fraudulent or abusive disputes may result in temporary account restrictions while the transaction is reviewed.

07. Contact

// BIZCURV BILLING SUPPORT

Email: connect@codecurv.com
Support: BizCurv Support